Customer Service & Call Center

Customer Service & Call Center 197 views4 applications

تفاصيل الوظيفة

  • طبيعة العمل عمل كامل
  • الجنس غير محدد
  • الدرجة العلمية دبلوم متوسط, بكالوريوس
  • سنوات الخبرة 3-5

We are looking for a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Manage large amounts of incoming calls.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements:

• High school diploma or Bachelor’s degree preferred.

• Minimum 2 year customer service.

• Strong organizational skills and the ability to multi-task.

• Good English is a requirement. • A polite and professional disposition.

• Strong phone contact handling skills and active listening.

Company Name : Dallah Group

**يمكن للأشخاص الباحثين عن عمل فقط التقدم للحصول على هذه الوظيفة**

تعليق واحد

  1. Maha ayad

    ابحث عن وظيفة بشركة معروفة ومحترمة
    ابحث عن عمل بمجال خدمة العملاء والكول سنتر او الاستقبال او إدخال بيانات…. او أخرى

    الرد
بيانات الشركة
  • مجموع الوظائف 1950 وظائف
  • المدينة الأردن
  • العنوان عمان
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